PRIVACY POLICY
Sugarlady Hong Kong Limited (hereinafter, “the Company”) has the highest regard for the personal information provided by customers on the My Office Cafe website (hereinafter “the Company website”) that we manage and operate, and strives to protect your privacy. The Company’s personal information protection efforts are described below.
【1】Legal Compliance
We comply with all laws and related ordinances, etc. regarding the protection of personal information.
【2】Purposes of Use for Personal Information
After acquiring personal information through legitimate means, we define, publicly disclose, and give notification of the purposes of use, and utilize the personal information of customers within the limits of the purposes of use. Additionally, provision to third parties is done in accordance with the proper procedures prescribed by law.
【3】Personal Information Security
We securely and prudently manage the personal information in the Company’s possession, and take necessary and appropriate security measures to prevent personal information leaks, loss, or damage.
【4】Management of Personal Information Contractors
We conduct appropriate supervision of outside contractors for personal information to ensure that they establish adequate security systems.
【5】Procedures for Personal Information Disclosure, etc.
The Company will respond promptly to requests from an individual for the disclosure, etc., of their own personal information which is in our possession.
【6】Maintaining Accuracy of Personal Information
We continuously revise and improve the proper management of the security of customers’ personal information in response to changes in social conditions, etc.
At Sugarlady Hong Kong Limited, in addition to the executives and staff, all individuals involved in business operations fully understand the principles and intentions of this policy, and pay close attention when performing day-to-day operations.
Inquiries About Personal Information Of Customers
If you have any questions, opinions, or requests, please contact the Company through the Inquiry page on the Site.
About the Handling of Personal Information
①The following personal information may be collected and used on the Company website or at Company stores for transactions with customers and for the purpose of management.
ⅰ.Information entered in prescribed forms when using the Company website, including name, address, telephone number, email address, gender, date of birth, etc.
ⅱ.Personal information submitted when using services on the Company website or at Company stores.
ⅲ.Other personal information disclosed to the Company by the customer.
ⅳ.Records of the customer’s purchases of products sold by the Company.
ⅴ.Records of access to the Company website.
②The information listed in (i) through (v) of the preceding Section (1) shall be used to conduct smoother and more reliable communication with customers, such as providing the Company’s services, responding to customer inquiries, identity verification, etc., as well as to provide better service.
1.The Company may utilize personal information obtained from customers in order to provide services to customers who have registered on the Company website (hereinafter, “members”), to improve the content of services, to promote the use of services, and to ensure the integrity and smooth operation of the Service.
It will be used primarily for the following purposes.
・Various services, including campaigns and events organized by the Company on websites or at physical stores.
・Shipping of products, mailing of documents, inquiries, after-sales service, various types of catalogs, direct mailings, email, sending faxes, etc.
・Data analysis and marketing activities.
2.The Company may present information (including advertisements) to members via email newsletter or other means. If you do not wish to be presented with such information, please inform the Company to that effect according to the prescribed method, and the presentation of such information will be stopped. However, presentation of information required for the operation of the Service may not be stopped at the members’ request.
To provide better service to customers, the Company may outsource the operation of events, etc., on the Company website or at Company stores to contractors.
The Company shall conclude a contract with such company to which such operation is outsourced with regard to the handling of personal information in which such company is obliged not to divulge the personal information of the customers.
The Company shall not disclose any personal information of the customers on the Site to any third party other than such company to which such operation is outsourced without the consent of the customers, except in the following cases.
1.Cases in which the user has provided consent.
2.Cases as prescribed by law.
3.Cases of shared use with the Company’s group companies and subcontractors. (Based on “Purposes of Information Collection and Use.”)
4.Cases in which it is necessary to cooperate with a government agency or local public authority to perform duties prescribed by laws and ordinances.
5.Cases in which it is especially necessary to protect the life, body or property of a person, to improve public health, or to promote the sound growth of children, and in which it is difficult to obtain the consent of the individual.
6.Cases in which the Company has deemed it necessary to protect the Company’s rights, interests, or reputation, etc.
7.Cases in which the customer has caused harm to another user or third party, or in which the Company has made a reasonable determination that they are likely to do so.
The personal information of the customers on the Site shall be stored for a certain period of time. The customers may alter their personal information if necessary by taking certain procedures.
The Company’s website uses HTTPS connections (SSL/TLS encryption) for security on all pages.
In the past, encryption was only used for transmissions in which important information was exchanged, such as inputting personal information. However, while the low-security Wi-Fi networks provided in public places such as airports and cafes are convenient, unencrypted transmissions can be intercepted through the use of certain tools. This may result in harm caused by the theft of login information, etc., enabling access to web services by a third party.
By enabling SSL/TLS (https) at all times, all pages and user sessions are encrypted, and the information transmitted over the Internet cannot be read by a third party. This can prevent interception and impersonation.
Cookies are IDs comprising alphanumerical data sent from the Site through the Web browser system to the computer hard disk of customers. Cookies allow the website system of the Site to recognize the customer’s browser and thus provide various functions, such as storing access information until the customer’s next visit to the Site.
The customer may configure the browser to refuse to accept new cookies, enable an alert warning to be displayed when accepting cookies, and disable cookie functions (for more information on the setting method, please refer to the “Help” section in your browser’s toolbar). In this case, however, the customer may be unable to use some of the functions on the Site.
The Company may make changes to personal information handling and security without the customer’s approval for the purpose of improving and enhancing the quality of the Company website and Company stores. In the event of changes to personal information handling and security, we will inform customers of the details.
（Closed on Mondays, Tuesdays, and public holidays.）
My Office Cafe is a service for companies to maintain healthy, reassuring and safe food prepared at all times.
You can use the service as a welfare programme for your valuable employees as well as a meal subsidy system for the company.
